ERP Integration for UAE FTA E-Invoicing — Pricing & Requirements
Connect any ERP to the UAE Federal Tax Authority's e-invoicing mandate. One-time activation fees start at AED 500. Below is the full catalog of 23 supported ERPs, the exact information each one needs from your side to go live, typical activation times, and onsite service rates.
Your invoices are submitted through an FTA-accredited ASP on the Peppol network in the mandatory PINT AE format. TrustBill handles ASP registration, FTA submission, acknowledgements and the full audit trail.
Supported ERPs — At-a-Glance Pricing
Prices in AED, exclusive of VAT. Activation fee is a one-time charge covering connection setup, data mapping, test runs, and go-live sign-off.
Don't see your ERP? sales@trustbill.ae — we scope custom integrations against the categories above.
Onsite Services
Most integrations are delivered fully remotely. Where an onsite visit is required by your IT policy or requested for training, our rates are:
Onsite engineer, per day (Dubai / Northern Emirates)
AED 750 / day
Half-day visit (up to 4 hours, same emirate)
AED 500
Onsite engineer, per day (other emirates)
AED 1,000 / day
Travel + accommodation outside the UAE
At cost
Weekend / public-holiday onsite
+25%
Minimum charge: one full day. Onsite days are quoted up front, invoiced after the visit, and separate from the integration activation fee.
Partner & Volume Discounts
For TrustBill distribution partners signing customers in bulk, or customer groups connecting multiple entities:
Customer Tier
Discount off Activation Fee
1–9 customers
List price
10–24 customers
10%
25–49 customers
15%
50+ customers
20%
Floor: minimum activation fee per customer is AED 500, even after discount.
ERP-by-ERP Integration Guide
Each section below lists exactly what we need from your side to go live. Share the relevant list with your IT or technical team at kick-off.
Microsoft Business Central UAE FTA E-Invoicing Integration
Cloud
AED 5001–3 business daysFully remote
What we need from you
1An Azure AD / Microsoft Entra global administrator to grant one-time admin consent for the TrustBill app (3-minute click-through on a secure Microsoft page).
2Your Microsoft Entra Tenant ID.
3The Business Central environment name (production or sandbox) and region.
4The list of BC companies to connect (multi-company tenants supported).
5Your FTA TIN or TRN per company (10-digit TIN or 15-digit TRN).
6Backfill date range for historical sales invoices (e.g. last 90 days).
7A nominated finance / IT contact.
QuickBooks Online UAE FTA E-Invoicing Integration
Cloud
AED 5001–3 business daysFully remote
What we need from you
1A QuickBooks Online administrator to approve the one-time OAuth consent (we send a secure Intuit consent link).
2Your Realm ID / Company ID.
3For multi-company QuickBooks accounts: the list of companies to connect.
4Your FTA TIN or TRN per company.
5Backfill date range.
6Nominated contact.
Xero UAE FTA E-Invoicing Integration
Cloud
AED 5001–3 business daysFully remote
What we need from you
1A Xero organisation administrator to grant OAuth consent for the TrustBill app.
2Your Xero Organisation ID(s) to connect (one or more).
3Your FTA TIN or TRN per organisation.
4Backfill date range.
5Nominated contact.
Zoho Books UAE FTA E-Invoicing Integration
Cloud
AED 5001–3 business daysFully remote
What we need from you
1A Zoho Books administrator to approve OAuth consent.
2Your Zoho data-center region (e.g. zoho.com, zoho.in, zoho.eu, zoho.sa).
3Your Zoho Books Organization ID.
4For multi-organisation Zoho accounts: the list of organisations.
5Your FTA TIN or TRN per organisation.
6Backfill date range.
7Nominated contact.
Wave UAE FTA E-Invoicing Integration
Cloud
AED 5001–3 business daysFully remote
What we need from you
1The Wave account owner to approve OAuth consent.
2Your Wave Business ID.
3Your FTA TIN or TRN.
4Backfill date range.
5Nominated contact.
Wave coverage is suitable for freelancers and micro-businesses. We'll confirm invoice-schema coverage at kick-off.
Odoo UAE FTA E-Invoicing Integration
Cloud (Odoo.sh / Odoo Online)
AED 5002–5 business daysFully remote
What we need from you
1Odoo administrator credentials or an API key for a dedicated integration user.
4For NetSuite: SuiteTalk role configuration + Token-Based Authentication credentials.
5For Fusion Cloud: BI Publisher / REST API user with the required duty roles.
6A named enterprise architect from your organisation.
7A dedicated business analyst for field mapping.
8Dev / UAT / Pre-production / Production environment access with named service accounts.
9A field-mapping document (we provide the template).
10A written change-management calendar.
11Your FTA TIN or TRN per legal entity.
12Backfill date range per entity.
SAP UAE FTA E-Invoicing Integration
ECC / S/4HANA / Business One / ByDesign
AED 7,50010–16 weeksProject engagement under signed SOW
What we need from you
1A signed Statement of Work confirming scope.
2Your SAP product variant (ECC / S/4HANA on-prem / S/4HANA Cloud / Business One / ByDesign).
3A BASIS consultant from your SAP team for user and role setup.
4For S/4HANA: activation of the required OData services (we provide the list).
5For ECC: an IDoc / RFC integration user (where OData isn't available).
6For Business One: Service Layer / DI API credentials.
7A named enterprise architect from your organisation.
8A dedicated business analyst for field mapping.
9Dev / UAT / Pre-production / Production environment access.
10A field-mapping document (we provide the template).
11A written change-management calendar.
12Your FTA TIN or TRN per company code.
13Backfill date range per company code.
What's Included
✓Secure connection setup between your ERP and TrustBill.
✓Mapping of your sales-invoice fields to the UAE PINT AE FTA e-invoicing schema.
✓Multi-company support (where your ERP tenant has more than one legal entity).
✓Historical invoice backfill for the date range you specify.
✓Full test runs against our sandbox environment and the FTA sandbox.
✓Go-live sign-off.
✓30 days of post go-live hypercare with priority support.
Not Included (quoted separately)
+Custom field mappings beyond the standard FTA schema.
+Changes to your ERP's chart of accounts, tax codes, or invoice templates.
+End-user training beyond the standard admin walkthrough.
+Onsite visits (see rates above).
+Scope additions for Oracle / SAP projects beyond the base SOW.
+Statutory FTA re-registration or EmaraTax ASP re-assignment (handled by your tax agent).
Typical Timelines
Go-live timelines assume you provide the requested items without delay. The critical path is almost always on the customer side — approving the connection, issuing credentials, and scheduling the production cutover window.
TrustBill partners with an FTA-accredited Access Service Provider (ASP) to transmit your invoices on the Peppol network in the mandatory PINT AE format. You connect your ERP once to TrustBill; TrustBill handles ASP registration, submission, acknowledgements, and the FTA audit trail.
Which UAE e-invoicing format does TrustBill support?
PINT AE — the UAE Peppol International Invoice specialisation of UBL 2.1, as mandated by the Federal Tax Authority. All 23 ERP connectors above produce PINT AE-compliant invoices.
Can I integrate more than one ERP in a single TrustBill account?
Yes. You can connect multiple ERPs under the same TrustBill account — for example Business Central for one subsidiary and QuickBooks Online for another. Each ERP connection is billed at its own activation fee.
Can I integrate multiple companies within one ERP?
Yes. All connectors support multi-company tenants. Pricing is per ERP connection, not per company. Enterprise accounts with large numbers of legal entities should contact sales for volume terms.
Do you charge per invoice?
No. Pricing is a one-time integration activation fee plus the recurring TrustBill platform subscription, quoted separately. There is no per-invoice surcharge.
What happens to invoices my ERP issued before go-live?
We backfill historical sales invoices for the date range you specify — commonly the last 30, 60 or 90 days. Longer backfills are supported; let us know the window at kick-off.
Is my ERP data secure during integration?
Credentials are stored encrypted at rest, all transport is TLS 1.2+, and we request read-only ERP permissions wherever your ERP exposes read-only roles. Full audit trails record every pull and every submission. UAE data residency is available for enterprise plans on request.
What if my ERP is not on the catalog?
Email sales@trustbill.ae with your ERP name, edition, and whether it is cloud, hybrid, or desktop. We scope custom integrations against the same categories above and typically respond within one business day.
Do you offer sandbox testing before go-live?
Yes. Every integration runs through TrustBill sandbox and the FTA sandbox before live-mode cutover. You sign off on the sample output before any invoice goes to the FTA.
Can I switch or disconnect an ERP later?
Yes. You can disconnect any ERP from your TrustBill account at any time. Switching ERPs is handled under a new activation fee for the replacement ERP. There is no lock-in on the ERP side — your invoice data stays in your ERP; we only pull copies for submission.
Do you support reverse-charge, zero-rated and intra-GCC invoices?
Yes. All connectors handle the full FTA tax-category matrix: standard rate, zero-rated, exempt, reverse charge, deemed supply, and intra-GCC. Field mapping is confirmed in UAT before go-live.
What is the difference between activation fee and platform subscription?
The activation fee listed on this page is a one-time charge to connect your ERP. The platform subscription is the recurring TrustBill service fee that covers submission, storage, support and FTA compliance.
Who handles the EmaraTax ASP assignment?
You do, through UAE Pass. We walk you through it during onboarding — it is a two-minute step inside EmaraTax where you select our ASP partner.
How soon can I start sending e-invoices?
For cloud ERPs, same-day kick-off and go-live within 1–3 business days once you have provided the per-ERP requirements. For enterprise and desktop ERPs, we scope a project plan within one business day of your enquiry.