TrustBill

1. Information We Collect

TrustBill collects information you provide directly to us, such as when you create an account, use our services, or communicate with us. This may include:

Account information (name, email address, company details)
Tax Registration Numbers (TRNs)
Invoice and financial data
Payment information (processed securely through Stripe)
Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices and support messages
Respond to comments and questions
Monitor and analyze trends, usage, and activities
Detect, prevent, and address technical issues and fraud

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

Encryption of data in transit and at rest
Secure authentication mechanisms
Regular security audits and updates
Restricted access to personal data

4. Data Residency

TrustBill is committed to data residency within the United Arab Emirates. Your data is stored and processed in compliance with UAE data protection regulations, including Federal Law No. 45 of 2021 on the Protection of Personal Data.

5. Sharing Your Information

We may share your information with:

Government authorities as required by law (e.g., Federal Tax Authority for e-invoicing)
Service providers who perform services on our behalf (e.g., payment processors, ASP partners)
Your authorized consultants or accountants when you grant access

We do not sell your personal data to third parties for their marketing purposes.

6. Your Rights

Under UAE law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your personal data
Object to processing of your personal data
Withdraw consent where processing is based on consent

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@trustbill.ae

Address: Dubai, United Arab Emirates